Today's customers demand a cohesive, non-repetitive experience with companies across mobile, digital, and in-person interactions. X2Digital avoids fragmented customer experience by centralizing customer activities and insight to drive marketing, sales and support.
Mobile experience is king.
X2Digital can track mobile interactions, geolocation, and other critical data that drives a better digital interaction.
Streamlines digital experience.
By combining digital activity streams and customer interaction activity details, X2Digital creates a consistent and non-repetitive experience, building loyalty.
X2Digital collects all activity that a contact has undergone, and consolidates it so that your company knows the complete history.
Manages experience performance.
As X2Digital monitors activity, it centralizes and unifies data so that your organization can track, report, and optimize digital interactions through reports and workflow automation.