How X2CRM Automates, Personalizes and Monitors the Customer Journey

Excerpt from the CIO Applications Top 10 MarTech Solution Providers - 2018 article

"Customer service is at an inflection point, propelling businesses to rethink customer service in a connected, digital age. While today’s foliate marketplace demands high competencies and disruptions through innovations, a majority of businesses have not yet tapped the true potential of their CRM systems. However, reaping the full benefits of a CRM implementation requires rich IT expertise or external IT support services which come at a hefty price. Recognizing the need for harnessing the power of CRM implementation, X2Engine leverages a combination of next-gen CRM and marketing automation to support multiple aspects of customer engagement."

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Kathy EckelComment