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X2CRM 8.0 Is Transforming Business by Combining End-to-end CRM With AI

X2CRM is a powerful data aggregation tool that enables businesses to truly understand, influence, and manage customer and partner interactions because of its modern architecture and centralized data structure. Every aspect of X2CRM is built on top of a powerful workflow engine, permitting companies to automate their relationship interactions, to optimize outcomes. But with 8.0, …

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X2CRM Lands on Gartner’s 2019 Magic Quadrant for CRM Lead Management

The team at X2Engine, Inc., is pleased to announce that it was recently positioned on Gartner’s Magic Quadrant for CRM Lead Management. Its flagship product X2CRM was positioned on this informative report, published by industry analyst firm, Gartner, Inc. X2Engine was one of 15 vendors evaluated in the report by Gartner. The Gartner report states, …

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X2CRM CONSECUTIVELY HIGHLIGHTED ON 3 CONSTELLATION RESEARCH SHORTLISTS, SUPPORTING MARKETING AND SALES ACTIVITIES

We are pleased to announce that our award-winning software X2CRM was recently named to the Constellation ShortLists™ for Sales Force Automation, B2B Marketing Automation, and B2C Marketing Automation for the second time in 2019. The technology vendors and service providers included in the Constellation ShortLists offer their customers the key requirements for early adopters that …

X2CRM CONSECUTIVELY HIGHLIGHTED ON 3 CONSTELLATION RESEARCH SHORTLISTS, SUPPORTING MARKETING AND SALES ACTIVITIES Read More »

Q&A WITH REBECCA WETTEMANN OF NUCLEUS RESEARCH

CRM solutions continue to deliver significant value to companies to best connect with customers. Here’s what’s coming next… Rebecca Wettemann, vice president of research at Nucleus Group answered the following questions about trends and how value is being delivered in CRM. We thank her for sharing her thoughts on how CRM software will continue to …

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X2CRM SPOTLIGHTED ON NUCLEUS RESEARCH ANNUAL CRM VALUE MATRIX REPORT

X2CRM recently landed on the CRM Technology Value Matrix from Nucleus Research as a Core Provider. This is certainly a huge honor to be included in a definitive and highly respected project and determined by leading analysts.  According to Nucleus Research, “the Value Matrix measures the ability of CRM vendors to deliver value in usability and …

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HOW COLLABORATIVE CRM IMPROVES THE CUSTOMER JOURNEY

If your business goal is to improve the process supporting the customer journey, then consider a collaborative CRM approach. Collaborative Customer Relationship Management (or collaborative CRM) is where internal teams such as sales, marketing, support, finance and operations more effectively and efficiently serve customers through integrated and synchronized communications that are tied to the current …

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X2CRM Sales Force Automation Is Getting Noticed

X2Engine and X2CRM recently received a very “stellar” award! X2CRM has been named to the Constellation ShortList™ for Sales Force Automation for Q1 2019.  R “Ray” Wang, chairman and founder at Constellation Research says, “The Post-Digital era has arrived. In a world of winner-takes-all markets, digital leaders seek clarity on what exponential technologies will support their …

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What’s Your Opinion on Self-service

SearchCRM recently published two articles about customer support and the integration with self-service portals. X2Engine’s CEO, David Buchanan, was lucky to be a contributor on self-service best practices. The topic is very interesting to all of us at X2Engine, and we were very pleased to contribute to the articles. In “6 Tips for Driving Adoption …

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2019 BRINGS CUSTOMER EXPERIENCE FRONT-AND-CENTER

LEARN HOW X2CRM CAN HELP YOUR COMPANY SUCCESSFULLY ENGAGE CUSTOMERS AT EVERY TOUCHPOINT IN 2019 Well wasn’t 2018 fun? It surely was for us at X2Engine. What we accomplished both technologically and through services allows us to provide better support to our customers in 2019. We look forward to furthering customer relationships for Small to …

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X2ENGINE ANNOUNCES OFFICIAL RELEASE OF ENTERPRISE 7.0

In an exciting news release, X2 Engine officially announced its release of Enterprise 7.0. “The 7.0 release takes the X2 Marketing Automation layer to a new level that represents the most sophisticated enterprise platform available. The Marketing Automation powers all modules and functionality within the X2CRM Enterprise. It focuses on customer engagement through better segmentation …

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